successful project management applying best practices, Complete IT Books Pack

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Copyright © 2011 by Bonnie Biafore
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Acquisitions and Development Editor:
Kenyon Brown
Production Editor:
Teresa Elsey
Editorial Production:
Octal Publishing, Inc.
Technical Reviewer:
Ciprian Adrian Rusen
Illustrator:
Robert Romano
Indexer:
Angela Howard
Cover:
Karen Montgomery
Composition:
Nellie McKesson
978-0-735-64980-4
acknowledgments
Publishing a book
 is a project, and for 
Successful Project Manage-
ment
, I was fortunate to work with a team that has the can-do attitude that 
every project manager dreams of.
My thanks go to Kenyon Brown, the acquisitions and project editor, who 
shepherded the manuscript through several iterations; Nancy Sixsmith, the 
copy editor; Sumita Mukherji, the production manager; and Angela Howard, 
the indexer, for polishing the manuscript to the pages you’re reading now.
I also want to thank the reviewers who made sure that I was clear; provided 
useful information; and, most important, didn’t make things up. For sharing 
his uncanny project management sense as well as his sense of humor, I thank 
my friend, Bob McGannon. I also thank Ciprian Rusen for his thorough techni-
cal review and valuable suggestions.
In this edition of the book, I have included best practices generously offered 
by project managers from a variety of industries. I learned a lot from their 
experiences and suggestions, and, even better, have made some new friends. I 
would like to introduce you to these contributors:
Max Dufour is a principal with SunGard Global Services. He has been man-
aging global projects for more than 10 years with a focus on strategy for-
mulation, operational effectiveness, risk management, and corporate social 
responsibility. He holds an MBA from Duke University, has a BA from North-
eastern University, and is a PMP.
Jeff Furman (
www.jeff-furman.com
) has 15 years experience as an IT project 
manager and is author of 
The Project Management Answer Book
 (Manage-
ment Concepts, 2011). He teaches PMP prep and Train-the-Trainer courses for 
the Microsoft Certiied Trainer and CompTIA CTT+ certiications.
Tres Roeder is founder and president of Roeder Consulting, a company that 
offers A Sixth Sense for Project Management
®
, a system for helping people 
work through change. The company clients include several Fortune 500 com-
panies. Tres regularly presents at Project Management Institute meetings.
Dr. Robyn Odegaard is the president/owner of Champion Performance Devel-
opment (
http://champperformance.com
). Robyn speaks nationally on team-
building and leadership. She regularly consults with leaders to create and 
maintain high-performing teams in business and athletics.
Joann Perahia is a business systems facilitator specializing in the requirements 
analysis and data deining phases of application development. She has saved 
corporations millions of dollars in software development using her facilitating 
skills. Joann is currently the Vice-President of Sales and Marketing at Systemic 
Solutions, while managing her twins’ acting careers.
Niloufer Tamboly, CPA, is a vice president of and project manager for Open 
Information Systems Security Group (
www.oissg.org
). She uncovers simple and 
proitable solutions for her clients and streamlines processes and workable 
solutions in business, inance, and technology areas of organizations.
Ron Taylor, PMP, is a project manager, lecturer, author, and consultant. He is 
the principal and founder of the Ron Taylor Group and past president of PMI’s 
Washington D.C. chapter. During Ron’s tenure as president, the chapter was 
named PMI Chapter of the Year, and Ron was named PMI’s Leader of the Year. 
Ron is a contributing author with PMForum, Adjunct Professor of Manage-
ment at George Mason University, and co–author of 
77 Deadly Sins of Project
Management
 and author of 
Nurturing Trust
. His latest book on leadership will 
be published in 2011. Ron has an MBA from the University of Kentucky
.
Dr. Arthur P. Thomas, Assistant Professor of Practice and Professor of Record 
for the Project Management Curriculum, has taught in Syracuse University’s 
School of Information Studies since 2001. Dr. Thomas’s career has included 
IT positions from programmer to chief information oficer (CIO) and corpo-
rate training positions from training specialist to chief learning oficer (CLO). 
Art is also Chairman and CEO of Counterpoint Holdings LLC, a performance 
improvement consultancy. 
about the author
bonnie biafore
 began working at an engineering irm after graduating with 
a master of science in structural engineering. Her irst assignment was to help 
select a computer-aided design system for the company and then implement 
it to help produce engineering drawings. Little did she know that this was her 
irst crack at managing a project. That she had no idea what she was doing 
was no doubt obvious to everyone else involved.
As it turns out, with training and experience, Bonnie became pretty good at 
managing projects. In 2003, she received her Project Management Profes-
sional Certiication (PMP) from the Project Management Institute (PMI).
When she isn’t managing projects for clients, Bonnie writes about project 
management, personal inance, and investing. Her friendly writing style and 
irrepressible sense of humor help turn dry subjects that people have to read 
into something they want to read. Her 
NAIC Stock Selection Handbook
 won 
awards from both the Society of Technical Communication and APEX Awards 
for Publication Excellence. Project Certiication Insider, her monthly column 
for the Microsoft Project Users Group, explains the ins and outs of topics on 
Microsoft Project’s desktop certiication exam.
When not chained to her computer, Bonnie hikes with her dogs, organizes 
gourmet meals, and works on a comedic novel about stupid criminals. You 
can learn more at her website, 
www.bonniebiafore.com
, or email Bonnie at 
bonnie.biafore@gmail.com
.
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